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Service innovation [electronic resource] : organizational responses to technological opportunities & market imperatives / editors, Joe Tidd, Frank M. Hull.
- 其他作者:
- 其他題名:
- Organizational responses to technological opportunities & market imperatives
- Series on technology management ;
- 出版: London : Imperial College Press c2003.
- 叢書名: Series on technology management ;v. 9
- 主題: Customer services--Technological innovations. , Service industries--Technological innovations. , Electronic books.
- ISBN: 1860943675 、 9781860943676
- URL:
PQ電子書(原MyiLibrary)
電子書(校外)
- 一般註:Includes bibliographical references (p. 391-427) and index. 96年度中區共購共享電子書
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讀者標籤:
- 系統號: 000279934 | 機讀編目格式
館藏資訊

That generic good practices exist in the management and organization of innovation in services, which the authors seek to identify, but that these must be adapted to different contexts, specifically the scale and complexity of the tasks, the degree of customization of the offerings, and the uncertainty of the environment.
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