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Performance management in healthcare : from key performance indicators to balanced scorecard / Bryan P. Bergeron.

  • 作者: Bergeron, Bryan P.
  • 其他題名:
    • HIMSS book series.
  • 出版: Boca Raton, FL : CRC Press :Himss c2018.
  • 叢書名: HIMSS book series
  • 主題: Health Services Administration. , Total Quality Management. , Health Facility Administration. , Personnel Management.
  • 版本:2nd ed.
  • ISBN: 9781138104525 (bound): NT2823 、 1138104523 (bound) 、 9781138104532 (pbk.) 、 1138104531 (pbk.) 、 9781315102214 (ebk.)
  • 一般註:"A Productivity Press book." Includes bibliographical references and index. Overview -- Performance management strategies -- Meaningful use -- The performance management cycle -- Key performance indicators -- Non-clinical indicators -- Clinical indicators -- Benchmarks -- Reporting -- Behavior change -- Statistics -- Appendix A. Healthcare quality organizations -- Appendix B. Summary AHRQ quality indicators -- Appendix C. AHRQ toolkits -- Appendix D. AHRQ QI toolkit components -- Appendix E. AHRQ healthcare quality and disparities report measures -- Appendix F. Health Plan Employer Data and Information Set (HEDIS) measures for physicians -- Appendix G. OASIS-based outcomes measures -- Appendix H. OASIS-based process measures -- Appendix I. NHS England statistics (Measures) -- Appendix J. Highlights of the Australian National Safety and Quality Health Service (NSQHS) Standards.
  • 讀者標籤:
  • 引用連結:
  • 系統號: 000266505 | 機讀編目格式

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Performance management, often referred to as process management, is a strategy that can be used to achieve an optimum mix of quality, safety, patient satisfaction and solvency. The basis of performanc

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